How do I choose the right mobile accessory for me?
Selecting the right accessory depends on your mobile device, personal preferences, and needs. Our team is available to assist you in choosing the best option. Feel free to reach out to us via phone or email for guidance.

Are your accessories compatible with all devices?
Yes, we ensure that our accessories are compatible with a variety of brands, including Apple, Samsung, Huawei, and other popular devices. Please check product details or contact us for confirmation.

What is your return and exchange policy for products?
We accept exchanges for mobile accessories within 7 days of the delivery date, provided the items are unopened and in their original packaging. For instance, if your order was delivered on May 1st, you have until May 7th to request an exchange.

How can I get in touch with your customer support team?
You can contact our customer support team via phone, email, or through our website's live chat feature. For the quickest assistance, we recommend using the live chat option.

How do I care for and maintain my accessories?
To extend the lifespan of your accessories, handle them with care and store them properly when not in use. For electronics, avoid exposure to water and excessive heat.

Do you offer customization services?
Yes, we offer customization services for select accessories. If you have specific requirements, feel free to contact us via phone or email. Custom orders typically take 3-10 days for delivery.

What happens if an accessory becomes damaged?
If an accessory is damaged upon arrival, please reach out to us immediately. For wear-and-tear damage after use, we offer maintenance or replacement options for Electro Pro products only.

What is the shipping and delivery timeline?
Orders are fulfilled within 3 business days. However, customizable products may take up to 10 business days for delivery.

Can I personalize accessories with my name or logo?
Yes, many of our products can be personalized with names, logos, or other designs. Contact us for details and customization options.

Thank you for choosing Electro Pro for your mobile accessory needs!