Electro Pro Return Policy
At Electro Pro, your satisfaction and trust are our top priorities. We are dedicated to offering high-quality mobile accessories designed to meet your needs. Please note that all sales are final, and we do not accept returns or exchanges on any products once purchased.
Custom and Quality Standards
All our products are carefully inspected to ensure they meet the highest standards of quality and functionality. As such, we cannot accept returns. We encourage you to thoroughly review your order details before completing your purchase. If you have any questions or require assistance, our customer service team is here to help you finalize your order with confidence.
Exchange Policy Exceptions
Items in original and unused condition may be considered for exchange under exceptional circumstances. Each case will be reviewed individually and is subject to a thorough inspection and approval by the company. This policy does not apply to sale items or products that have been used or damaged.
Before sending any items back, you must contact our team via email or helpline to confirm the return process and ensure you meet all eligibility requirements.
Return Shipping
For exchanges, you will be responsible for the shipping costs associated with returning your item. Please note that shipping costs are non-refundable. If you are returning an item valued over $50, we recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe delivery of your return. We cannot guarantee receipt of your returned item.
Timeline for Exchanges
If your item qualifies for an exchange, please adhere to the timeline provided by our customer service team. Failure to complete the exchange process within the assigned timeframe will result in the claim being denied.
All Rights Reserved
Electro Pro reserves the right to deny any refund or exchange request that does not comply with our policies. Only unused items will be accepted for exchange within 15 days of delivery. We do not accept returns, exchanges, or refunds on used, opened, or damaged products.
Thank you for choosing Electro Pro! If you have any questions about our return policy, feel free to contact Us
